FAQ

 
Your questions answered.

The Big Questions

What is The Graduate Innovation Experience from Open Innovation Services?

The Graduate Innovation Experience from Open is a fast-track on-demand programme designed to help your motivated, digital-savvy graduates become future leaders. Open facilitates graduates to practice creative problem-solving on real-world issues in your business using proven design thinking and business model tools.

Why should I sponsor our graduates to participate?

In the short-term you get a demonstrable return on investment on the problems they solve. Grads also develop the capability to creatively problem-solve on a continual basis. Over time these experiences will help to build a culture of innovation that will ensure your business delivers long-term sustainable profits for your shareholders.

Why should my graduates volunteer to participate?

The Graduate Innovation Experience reveals and unleashes your talented grads to foster their entrepreneurial mindset, to gain the excitement and inspiration we feel when we are empowered to create the future; the products, services, promises, processes, business models and organisations of tomorrow. The programme encourages prospective leaders to learn and develop key 21st century skills as individuals and teams in a highly collaborative virtual lab.

What issues, problems or opportunities do teams typically tackle?

Past examples include developing new revenue and growth streams, faster execution cycles, cost reduction, improving customer service, leveraging emerging tech, HR issues, other process re-engineering, any opportunity to improve – it’s up to you to decide what is most important to your business.

How do we choose the issues for my business to tackle?

You decide on the issues that are important in your business. We have extensive experience helping organisations choose the key problems and opportunities and are on-hand to help you.

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The Deliverables

Why are Design Thinking and Business Model Innovation methods used?

They are the two most widely used proven innovation approaches used by businesses today. IDEO and Stanford d.school brought design thinking to a global audience and Business Model Innovation was developed by Alexander Ostewalder at University of Lausanne.

How do teams discover what customers and stakeholders want?

They engage in Observation, Conversation and Search to gain insights into stakeholder's problems and aspirations.

What types of prototypes do teams typically make?

Teams bring ideas to life by making prototypes including explainer videos, landing pages, apps, data sheets, brochures, physical mockups, product box and conceriege MVPs.

How do teams test the wider business model for their solution?

Teams evaluate the business aspects of their proposed solutions using the 9 key building blocks of the Business Model Canvas.

How do teams test or experiment with their ideas?

Teams conduct both user action experiments and sales tests to measure the desirability, feasibility and viability of their ideas. Crucially they iterate using the Build-Measure-Learn feedback loop.

Tell me about the team pitches?

Teams generally deliver a circa. 6 minute pitch plus 4 minute Q&As live in front of colleagues and senior managers or via live streaming - whichever suits your business best.

What happens after the pitches?

During the pitch, teams ask internal sponsors for extra resources to get to the next stage-gate. The sponsors decide whether to allocate this ‘metered funding’ or not.

Are there winners, awards, badges?

That’s up to you. We recommend winners, awards and badges.

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The Commitments

How many graduates can take The Innovation Experience?

Graduates participate in either self-formed or selected teams of 4. The minimum number required to create energy and enthusiasm is 3 teams of 4 or 12 participants. The maximum is 10 teams of 4 or 40 volunteer innovators. Diverse teams perform best so consider a blend of gender, culture, attitudes, interests and opinions.

How much time commitment is involved for participants?

The Innovation Experience is designed to fit into the busy schedules of grads over a 10 week period. It requires participants to invest about 4 hours per week at times and places and on devices that suit their creative flow, when they have that feeling of energised focus and enjoyment in the process of problem-solving.

What is the role of mentors?

Our mentors provide personalised online feedback to and interaction with all of the teams all the way through the 10 week programme. The mentors are experienced entrepreneurs or intrapreneurs with proven track records in delivering successful innovation ventures. They ensure teams stay on-track, offering guidance on the innovation philosophy, tools and techniques as well as the effectiveness of the collaboration effort. They encourage teams to be agile and adaptive and to move through the process in rapid iteration cycles. Mentors push teams to produce results. They also support members to foster a growth mindset, to grow emotionally as individuals and teams to achieve outcomes that are of value to the firm.

What is the role of subject experts?

Subject experts are optional but recommended. They are internal managers in your organisation who have in-depth knowledge and experience in the domain that they are providing expertise on.

How much does the programme cost?

Rates vary depending on the number of participants. Remember, participants continue to focus on their day jobs and there is zero travel & expenses, unlike with in-person courses.

When does the programme start?

Any time you wish. We’re flexible to your needs.

What do I do next?
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The On-Demand Platform

Tell me about the on-demand platform?

The cloud-based SaaS platform is provided by NovoEd, a Stanford University spin-out, market leader and recipient of the 2017 Learning in Practice GOLD Award for Excellence in eLearning.

The platform engages learners with an intuitive, easy-to-use interface that meets the expectations of digitally-engaged participants. The Innovation Experience combines bite-sized video content, user-friendly progress status bars and online video chat events. It also incorporates collaboration (individual and team profile pages, team communication and workflow systems, programme-wide discussions, assignment sharing, peer feedback, coach interventions) and gamification (voting, scoreboards, badges) elements.

Who are organisations use NovoEd’s platform?

NovoEd’s clients includes Comcast, GE, Intel, ING, Fidelity, Nasdaq, Deloitte, Sanofi Genzyme, DuPont, Unilever, Nestle, Stanford, Princeton and Wharton. NovoEd’s technology currently facilitates circa. 50,000 learners per year with 99+% platform satisfaction.

"NovoEd was easy for our learners to use. It works just like Facebook – everyone loved it!"
Renaud Lamoureux
Change Management Expert
ING BANK

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Programme Measurement

How is programme success measured?

The two measurements are learning outcomes and ROI.

How is ROI measured?

The value created by the teams is measured using a widely accepted technique called Innovation Accounting.

How are Learning Outcomes measured?

Our analytics engine provides managers with a view to see and understand the learning experience for the organisation, the team and the graduate. The platform delivers data on what learners watched or read and when, what challenges or assignments they completed and when as well as how they engaged with the content, the collaboration tools and the gamification elements. The coaches feedback to each of the teams regarding each of the challenges along with other interventions are also analysed and shared with senior managers. This gives decision-makers the ability to fully measure and evaluate the effectiveness of the experience.

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